Shipping policy

Free shipping on every order. We ship free to all 50 U.S. states, with no minimum order value. The price you see on the product page is the price you pay at checkout.

Where we ship

We currently ship within the United States only, including Alaska, Hawaii, and U.S. territories. We do not ship internationally at this time.

Order processing

Orders are processed within 1–2 business days of being placed. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on a weekend or holiday begin processing the next business day.

Delivery times

Once your order ships, delivery typically takes 3–7 business days via USPS. Total time from order to doorstep is usually 4–9 business days.

These are estimates, not guarantees. Delivery times may be longer during peak seasons, severe weather, or carrier disruptions.

Tracking

You will receive a shipping confirmation email with a USPS tracking number as soon as your order leaves our facility. Please allow up to 24 hours for tracking information to become active on the carrier's website.

Incorrect addresses

Please double-check your shipping address at checkout. We are not able to reroute a package once it has shipped. If a package is returned to us as undeliverable due to an incorrect or incomplete address, we will contact you to arrange reshipment; additional shipping costs may apply.

Lost, delayed, or damaged packages

If your tracking has not updated in 7 business days, or your order arrives damaged, contact us at cmyverse@gmail.com and we will work with the carrier to resolve it. Please report damaged items within 7 days of delivery and include photos where possible.

Once a package is transferred to the carrier, title and risk of loss pass to you; however, we will always help you open a carrier claim and make it right.

Returns

For returns and refunds, please see our Refund Policy.

Questions

Email us at cmyverse@gmail.com and we'll get back to you.